Welcome to Shabbir Sons Naturals. These Terms & Conditions govern your use of our website and the purchase of products through shabbirsonsnaturals.com.

By accessing our website, placing an order, or using our services, you agree to these Terms & Conditions. Please read them carefully before making a purchase.

1. About Shabbir Sons Naturals

Shabbir Sons Naturals offers a range of herbs, spices, seeds, dry fruits & nuts, herbal powders, natural oils, herbal teas, personal-care products, and other traditional wellness products.

We aim to provide accurate product information and a convenient online shopping experience for our customers across Pakistan.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, ingredients, sizes, weights, prices, and other information displayed on our website are accurate.

However, natural products may vary slightly in appearance, color, texture, aroma, or other characteristics. Product packaging may also be updated from time to time.

Please read the individual product description, ingredients, directions, and other information provided on the product page before purchasing or using a product.

3. Orders

When you place an order through our website, you are responsible for providing complete and accurate information, including your name, telephone number, delivery address, and other information required to process your order.

Submitting an order does not necessarily guarantee acceptance. Orders may be subject to product availability, payment verification, delivery availability, and confirmation.

We reserve the right to cancel or decline an order when reasonably necessary, including in cases of incorrect pricing, unavailable stock, incomplete customer information, suspected fraudulent activity, or other processing errors.

If there is a problem with your order, we may contact you using the details provided during checkout.

4. Prices & Payment

Product prices are displayed on our website in Pakistani Rupees (PKR) unless otherwise stated.

Prices may change from time to time without prior notice. Any applicable delivery charges or other charges will be displayed during checkout before you complete your order.

Customers are responsible for providing accurate payment and billing information when required.

5. Shipping & Delivery

We currently deliver orders across Pakistan through available courier services.

Orders are generally processed within 1–2 business days.

After dispatch, delivery typically takes approximately 3–5 business days, depending on the customer's location and courier service.

Delivery times are estimates and are not guaranteed. Delays may occasionally occur because of public holidays, weather conditions, courier delays, incorrect delivery information, remote locations, or circumstances outside our reasonable control.

Tracking information may be provided after your order has been dispatched.

6. Shipping Information

Customers are responsible for providing a complete and correct shipping address.

Shabbir Sons Naturals will not be responsible for delays or unsuccessful deliveries caused by incorrect, incomplete, or outdated information provided by the customer.

If you notice an error in your shipping information after placing an order, please contact us as soon as possible. We cannot guarantee that changes can be made once an order has been dispatched.

7. Returns, Refunds & Replacements

Returns, refunds, exchanges, and replacements are handled according to our Refund and Returns Policy.

If you receive an incorrect, damaged, or otherwise eligible product, please contact us as soon as possible and provide your order information along with photographs or other relevant details where requested.

Please review our Refund and Returns Policy before making a purchase for more information about eligibility and the applicable process.

8. Natural & Personal-Care Products

Some products sold by Shabbir Sons Naturals contain herbs, oils, spices, botanical ingredients, or other naturally derived ingredients.

Individual experiences and results may vary. Customers should carefully review the ingredients and usage information provided with each product.

If you have allergies, sensitivities, an existing medical condition, are pregnant or breastfeeding, take medication, or have concerns about whether a product is appropriate for you, consider consulting an appropriately qualified healthcare professional before use.

Stop using a product if you experience an unexpected or adverse reaction and seek appropriate medical advice when necessary.

9. Health Information Disclaimer

Information provided on our website, including information about herbs, traditional ingredients, wellness, hair care, or other products, is intended for general informational purposes.

It should not be considered a substitute for professional medical advice, diagnosis, or treatment.

Product descriptions and traditional-use information should not be interpreted as a guarantee that a product will prevent, diagnose, treat, or cure a medical condition.

10. Website Use

You agree to use our website only for lawful purposes.

You must not attempt to damage, disrupt, gain unauthorized access to, or interfere with the website, its servers, accounts, security systems, or other users.

You must not use our website for fraudulent activities or submit deliberately false information when placing an order.

11. Intellectual Property

Unless otherwise stated, original branding, logos, website content, product photography, graphics, designs, written material, and other intellectual property belonging to Shabbir Sons Naturals are protected by applicable intellectual-property laws.

Such material may not be copied, reproduced, distributed, modified, or used commercially without prior permission from Shabbir Sons Naturals, except where permitted by law.

12. Third-Party Services

Our website may use third-party services such as payment providers, courier companies, analytics services, email marketing platforms, and other service providers.

We are not responsible for the independent websites, policies, availability, or practices of third-party services outside our reasonable control.

13. Privacy

Your privacy is important to us.

Personal information collected through our website is handled according to our Privacy Policy. Please review that policy to understand how information may be collected, used, stored, and protected.

14. Website Availability

We aim to keep our website available and functioning properly. However, we cannot guarantee uninterrupted access at all times.

The website may occasionally be unavailable because of maintenance, technical problems, hosting issues, updates, or circumstances outside our reasonable control.

15. Limitation of Liability

To the extent permitted by applicable law, Shabbir Sons Naturals will not be responsible for indirect or consequential losses arising from circumstances outside our reasonable control.

Nothing in these Terms & Conditions is intended to exclude or restrict any rights or remedies that cannot legally be excluded under applicable law.

16. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our website, products, services, policies, or applicable requirements.

Any updated version will be published on this page. We recommend reviewing this page periodically.

17. Governing Law

These Terms & Conditions are governed by the applicable laws of Pakistan.

Any dispute arising from the use of our website or services will be handled in accordance with applicable Pakistani law and the jurisdiction of the competent courts.

18. Contact Us

If you have questions regarding these Terms & Conditions, an order, or our services, please contact us:

Shabbir Sons Naturals
Shabbir Son's Dry Fruits & Pansar Store
Near Sadiq Shah Darbar, Mian Bazaar
Thatha Sadiqabad, Pakistan

Phone: +92 300 1274585
Email: info@shabbirsonsnaturals.com