Who we are

At Shabbir Sons Naturals, we value your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, create an account, place an order, or contact us.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect information such as:

  • Your full name
  • Email address
  • Phone number
  • Billing address
  • Shipping/delivery address
  • Order and purchase details
  • Account information
  • Messages or inquiries you send to us
  • Technical information such as IP address, browser type, device type, and website activity

We collect information necessary to operate our online store, process orders, provide customer service, and improve your shopping experience.

How We Use Your Information

We may use your information to:

  • Process and fulfill your orders
  • Arrange shipping and delivery
  • Send order confirmations and updates
  • Provide tracking information
  • Respond to questions and customer-support requests
  • Manage your customer account
  • Improve our website, products, and services
  • Maintain website security and prevent fraudulent activity
  • Maintain necessary business and transaction records
  • Send promotional communications where you have chosen to receive them
  • Meet applicable legal or regulatory requirements

Shabbir Sons Naturals does not sell your personal information to third parties.

Orders and Delivery

When you place an order, we collect information required to process and deliver your purchase, including your name, phone number, delivery address and order details.

We may share necessary delivery information with our courier or delivery partners so that your order can be delivered to you.

We currently serve customers across Pakistan, subject to available delivery coverage.

Payment Information

Payments may be processed through payment methods or third-party payment service providers available at checkout.

Where a third-party payment provider processes your transaction directly, that provider may collect the information necessary to complete your payment.

Shabbir Sons Naturals does not necessarily receive or store complete payment-card or financial-account information handled directly by an external payment processor.

Cookies

Our website may use cookies and similar technologies to provide important website functionality and improve your shopping experience.

Cookies may help us:

  • Remember products in your shopping cart
  • Maintain your account session
  • Remember website preferences
  • Improve website performance
  • Understand how visitors interact with our website
  • Maintain website and checkout security

You can control or delete cookies through your browser settings. Please note that disabling essential cookies may prevent some features of our website from working correctly.

WooCommerce and Our Online Store

Our website uses WooCommerce to provide online shopping functionality.

When you purchase from our store, information relating to your shopping cart, checkout, customer account, and orders may be processed through the systems used to operate our WooCommerce store.

We retain relevant transaction information where reasonably necessary for order fulfillment, customer support, accounting, security, dispute resolution, and applicable record-keeping requirements.

Third-Party Services

We may use third-party service providers to help operate our website and business, including providers of:

  • Website hosting
  • Payment processing
  • Courier and delivery services
  • Website analytics
  • Email communications
  • Website security
  • Fraud prevention
  • Technical services

These providers may process information necessary to perform their services. Their handling of information may also be governed by their own privacy policies.

Marketing Communications

If you choose to subscribe to promotional communications from Shabbir Sons Naturals, we may use your email address or other contact details to send information about products, offers, promotions, and store updates.

You may unsubscribe from promotional emails using the unsubscribe option provided in applicable communications or by contacting us.

We may still send necessary transactional messages concerning your orders, account, payments, or deliveries.

Data Security

We take reasonable measures intended to protect customer information from unauthorized access, misuse, alteration, loss, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected.

Certain information may be retained for longer periods when necessary for:

  • Order and transaction records
  • Accounting and business records
  • Customer service
  • Fraud prevention
  • Resolving disputes
  • Applicable legal or regulatory requirements

Your Privacy Choices

You may contact us if you would like to ask about personal information associated with you, request correction of inaccurate information, or request deletion where appropriate.

Some information may need to be retained when reasonably necessary for transaction records, accounting, security, fraud prevention, dispute resolution, or applicable legal requirements.

Children’s Privacy

Our online store is intended for general customers and is not designed to knowingly collect personal information directly from children.

If we become aware that personal information from a child has been collected in circumstances where it should not have been, we may take reasonable steps to remove it as appropriate.

External Links

Our website may contain links to websites operated by third parties.

Shabbir Sons Naturals is not responsible for the privacy practices, security, or content of external websites. We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, website, services, technologies, or applicable requirements.

Any updated Privacy Policy may be published on this page with a revised Last Updated date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Shabbir Sons Naturals
Website: shabbirsonsnaturals.com
Country: Pakistan
Email: info@shabbirsonsnaturals.com
Phone / WhatsApp: +92 3001274585